Privacy Policy

What data we collect

The personal data we collect from you includes:

questions, queries or feedback you leave, including your email address if you contact STRATTONMORTGAGES.CO.UK
your Internet Protocol (IP) address, and details of which version of web browser you used
information on how you use the site, using cookies and page tagging techniques

We use Google Analytics software to collect information about how you use STRATTONMORTGAGES.CO.UK. This includes IP addresses. The data is anonymised before being used for analytics processing.

Google Analytics processes anonymised information about:

the pages you visit on STRATTONMORTGAGES.CO.UK
how long you spend on each STRATTONMORTGAGES.CO.UK page
how you got to the site
what you click on while you’re visiting the site

We do not store your personal information through Google Analytics (for example your name or address).

We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.

We continuously test and monitor our data protection controls to make sure they’re effective and to detect any weaknesses.

Why we need your data

We collect information through Google Analytics to see how you use the site. We do this to help:

make sure the site is meeting the needs of its users
make improvements

We also collect data in order to:

gather feedback to improve our services, for example our email alerts
respond to any feedback you send us, if you’ve asked us to
provide you with information about local services
monitor use of the site to identify security threats

Our legal basis for processing your data

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of STRATTONMORTGAGES.CO.UK.

The legal basis for processing anonymised data for Google Analytics is your consent.

The legal basis for processing all other personal data is that it’s necessary:

to perform a task in the public interest
in the exercise of our functions as a government department

What we do with your data

The data we collect may be shared with other government departments, agencies and public bodies. It may also be shared with our technology suppliers, for example our hosting provider.

We will not:

sell or rent your data to third parties
share your data with third parties for marketing purposes
use your data in analytics

We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

it is needed for the purposes set out in this document
the law requires us to

We will keep your email data until you unsubscribe. We will hold analytics data for up to 26 months.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.

All personal data is stored in the European Economic Area (EEA). Data collected by Google Analytics data may be transferred outside the EEA for processing.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.

We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights

You have the right to request:

information about how your personal data is processed
a copy of that personal data
that anything inaccurate in your personal data is corrected immediately

You can also:

raise an objection about how your personal data is processed
request that your personal data is erased if there is no longer a justification for it
ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with the Insights Team.

Links to other websites

STRATTONMORTGAGES.CO.UK contains links to other websites.

This privacy notice only applies to STRATTONMORTGAGES.CO.UK, and does not cover other services and transactions that we link to. These services have their own terms and conditions and privacy policies.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to STRATTONMORTGAGES.CO.UK from another website

If you come to STRATTONMORTGAGES.CO.UK from another website, we may receive personal information from the other website. You should read the privacy policy of the website you came from to find out more about this.

Contact us or make a complaint

Get in touch if you:

have a question about anything in this privacy notice
think that your personal data has been misused or mishandled

You can also make a complaint to the Information Commissioner, who is an independent regulator.

casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Find out about call charges

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, we will take reasonable steps to let you know.

Last updated 26 September 2025

    
 
 
      Posted on Google  
   
   ciara bibey 
 24 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Amazing service, very friendly and professional
  
 
     Posted on Google  
   
   Danny Hughes 
 16 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Would recommend. Jarrad was able to find me a better mortgage product than the ones I had been viewing, also with £500 cash back. He was also able to find me a solicitor and surveyor at a better price than I had found.
  
 
     Posted on Google  
   
   Tawanda Arnold 
 12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jarrad has got perfect customer relationship management skills. I have always felt comfortable and engaged on my journey to acquire property
  
 
     Posted on Google  
   
   Shona Roberts-Morgan 
 19 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jarrad was absolutely amazing sorting out our mortgage as first time buyers. He explained everything clearly and made this process stress free. His PA Yvonne was fantastic with us, checking in regularly & would update us when necessary. I would highly recommend Jarrad & his wonderful team - they go above & beyond for you. Thank you so much! Shona & Liam
  
 
     Posted on Google  
   
   Chris Milton 
 17 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great experience working with Jarrad, would highly recommend to anyone. Made everything very easy and smooth for us.
  
 
     Posted on Google  
   
   laura Jenkins 
 16 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jarrad is great! I was finding my re-mortgage situation complicated and he was supportive and helped me understand what I needed to do. He was also incredibly patient with me during the process! Would recommend.
  
 
     Posted on Google  
   
   Jack 
 15 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. We would highly recommend Jarrad, he has been very helpful with sorting our mortgage
  
 
     Posted on Google  
   
   Becki Wensley 
 15 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. Jarrad had been excellent in helping us buy our first home, hes clear and concise and makes things a lot less complicated.  Hes always happy to answer questions, emails and take phone calls and has gone above and beyond for us with sorting things out and taking phone calls out of normal hours which is really useful as its hard to organise things while we're at work during the day. I would highly recommend him!
  
 
     Posted on Google  
   
   Moli Harrington 
 11 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. We can't recommend Stratton Mortgages enough. From the very beginning, Jarrad was incredibly helpful and went above and beyond to make sure we understood every step of the mortgage process. He constantly kept us in the loop with updates, and nothing was ever too much trouble for him. Jarrad was always available to answer our questions and address any concerns we had, no matter how small. His expertise and dedication made a potentially stressful experience feel smooth and manageable. We can’t thank you enough! 😊
  
 
     Posted on Google  
   
   Aaron Carr 
 31 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service from Jarrad. The whole process felt much less stressful thanks to his support and clear communication. I would highly recommend him to anyone looking for mortgage advice. Thank you so much!
  
 
 
  
 
 
   Trustindex rating score: 5.0 of 5, based on 37 reviews

ciara bibey

24 August 2026

Amazing service, very friendly and professional

Danny Hughes

16 August 2026

Would recommend. Jarrad was able to find me a better mortgage product than the ones I had been viewing, also with £500 cash back. He was also able to find me a solicitor and surveyor at a better price than I had found.

Tawanda Arnold

12 August 2026

Jarrad has got perfect customer relationship management skills. I have always felt comfortable and engaged on my journey to acquire property

Shona Roberts-Morgan

19 June 2026

Jarrad was absolutely amazing sorting out our mortgage as first time buyers. He explained everything clearly and made this process stress free. His PA Yvonne was fantastic with us, checking in regularly & would update us when necessary. I would highly recommend Jarrad & his wonderful team - they go above & beyond for you. Thank you so much! Shona & Liam

Chris Milton

17 June 2026

Great experience working with Jarrad, would highly recommend to anyone. Made everything very easy and smooth for us.

laura Jenkins

16 May 2026

Jarrad is great! I was finding my re-mortgage situation complicated and he was supportive and helped me understand what I needed to do. He was also incredibly patient with me during the process! Would recommend.

Jack

15 April 2026

We would highly recommend Jarrad, he has been very helpful with sorting our mortgage

Becki Wensley

Jarrad had been excellent in helping us buy our first home, hes clear and concise and makes things a lot less complicated. Hes always happy to answer questions, emails and take phone calls and has gone above and beyond for us with sorting things out and taking phone calls out of normal hours which is really useful as its hard to organise things while we're at work during the day. I would highly recommend him!

Moli Harrington

11 April 2026

We can't recommend Stratton Mortgages enough. From the very beginning, Jarrad was incredibly helpful and went above and beyond to make sure we understood every step of the mortgage process. He constantly kept us in the loop with updates, and nothing was ever too much trouble for him. Jarrad was always available to answer our questions and address any concerns we had, no matter how small. His expertise and dedication made a potentially stressful experience feel smooth and manageable. We can’t thank you enough! 😊

Aaron Carr

31 March 2026

Fantastic service from Jarrad. The whole process felt much less stressful thanks to his support and clear communication. I would highly recommend him to anyone looking for mortgage advice. Thank you so much!